Account Info Received

Your submission is pending to be processed. Once processed, your status will change to processing. No work is required on your end unless notified otherwise.

Processing

Your submission is being processed. We have sent an e-mail out to you which will notify you the final steps in order for us to complete payment on your account submission.

Needs More Verification

Your submission has been moved from processing to needing more verification in order for us to accept this. We will need to have a senior agent review your account submission in order for us to accept your account. No work is required on your end unless notified otherwise.

Wrong Information

Your submission has been moved from processing to wrong information. The reason is due to that the information you submitted is incorrect. We have sent an e-mail out to you informing you what is incorrect. In order to fix this, please e-mail us back and use the link provided to update your account information.

No Password

Your submission has been moved from processing to no password. The reason is due to that the information you submitted is incorrect. We have sent an e-mail out to you informing you what is incorrect. In order to fix this, please e-mail us back and use the link provided to update your account information.

Awaiting E-Mail Changed

Your submission has been moved from processing to awaiting e-mail changed. The reason is due to that the e-mail information you submitted is incorrect. We have sent an e-mail out to you informing you what is incorrect. In order to fix this, please e-mail us back and use the link provided to update your account information.

Change Initiated

Your submission has been moved from awaiting e-mail changed to change initiated. Your order will soon be worked on by an agent. No more work is required on your end.

Email Updated

Your submission has been moved from awaiting e-mail changed to change initiated. Your order will soon be worked on by an agent. No more work is required on your end.

Account Verified

Your submission has been approved. Your account information has been changed, and you should have or are about to receive payment.

Payment Sent

Your submission has been completed. A payment should have been sent to you. If not, immediately e-mail support for assistance.

Denied

Your submission has been moved to denied. The reason is normally due to one or more of the following reasons

1. We never received your account information in order to review your account.

2. Your account submission was denied due to verification purposes (we will inform you if this is the case).

3. Your account submission was denied due to a high risk in purchasing this account.

4. Your account submission was denied due to an overstock issue on our end (we will inform you by e-mail when to resubmit your account).

Expired

Your submission has been canceled. The reason is normally due to one or more of the following reasons.

1. That you received a blank page (due to many people receiving a quote at one time)

2. You did not submit your account information to us which is the last step in completing your account submission.

3. The information you attempted to submit to us did not reach our system

Offer Sent

Your submission is not complete. The reason is normally due to one or more of the following reasons.

1. That you received a blank page (due to many people receiving a quote at one time)

2. You did not submit your account information to us which is the last step in completing your account submission.

3. The information you attempted to submit to us did not reach our system

In order to resolve this issue, you will need to re-submit your account information over again in order for an agent to review your account (the information is already saved as long as you did not delete your cookies or cache).