I cannot access my membership, add my credit card, or subscribe to FFXI

Final Fantasy XI has two different versions of PlayOnline. Version 1 is based in the North America, and Version 2 is based in Europe. If you try to access an account based on a different Version of FFXI, you will not be able to access the membership area.

You may have a problem trying to login to change information in your membership section in PlayOnline. This is because you purchased a FFXI account with a different FFXI version (example you purchased an Europe version when you are currently accessing an USA version). In order to fix this, you will need to download a different version which can be run as a second application on your desktop (it will not overwrite your US version).

DOWNLOAD USA VERSION
http://www.playonline.com/ff11us/download/media/vista01.html

DOWNLOAD EUROPE VERSION
http://www.playonline.com/ff11eu/download/media/vista01.html?pageID=media

This should solve all your problems with Final Fantasy XI. If you run into more problems, feel free to contact our support via email for additional assistance.




Article Details

Last Updated
29th of January, 2010

Would you like to...

Print this page Print this page

Email this page Email this page

Subscribe me

Add to favorites Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions ( )

How would you rate this answer?



Thank you for rating this answer.

Continue