Please remain as patient as possible while we have an agent review your account submission.

The normal rate to complete an account submission is up to 72 hours. However, on some cases, it could take up to a week. During this waiting period, an agent will never access your account until it's time to review your account submission. After the account submission has been reviewed, we will issue payment to your requested payment account.

If your account submission has not been completed in over a week, this is likely due to one of the following reasons.

• We never received your account information in order to review your account.
• Your account submission was denied due to verification purposes (we will inform you if this is the case).
• Your account submission was denied due to a high risk in purchasing this account.
• Your account submission was denied due to an overstock issue on our end (we will inform you by e-mail when to resubmit your account).

If you wish to track your account submission, please go to this link